For a project to automate communications with people who post Craigslist ads for our services, I found BigfootExtensions.com Craigslist Autoresponder. I purchased the product, using PayPal as a means of added security, in case something went wrong. It did.
I purchased the plugin, but never received the product. The links contained in the automated response emails were broken, and I was never able to download the product. I then discovered that the support and contact us pages were broken. I immediately contacted PayPal and filed a complaint, and had to wait 10 days for their process before escalating to a claim.
I finally heard from Eric almost 2 weeks later, who apologized, and claimed that the issue was due to the site being moved to PluginCMS.com. I have since requested a full refund 7 times and have not heard back. It's been 3 weeks.
Today, PayPal informed me that because the purchase was an intangible (software), their protection policy does not apply - EVEN THOUGH I never received the product! I informed them that their vendor was using their services to defraud the public.
DO NOT do business with PluginCMS.com or BigfootExtensions.com. Eric Martin of UseGoodBait LLC, a California corporation, who lives at 3168 Rutherford Drive, Stockton, CA 95212 - (855) 687-7267, is a thief.
His fraudulent websites use PAYPAL to defraud consumers and steal their money.
Monetary Loss: $145.